Refund policy

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Return & Refund Policy

At The KapdaKart, we take pride in delivering quality unstitched suits. However, if you receive a damaged or defective product, we’re here to help.

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Returns & Replacements

• We offer return or replacement only if the product you received is:

  • Damaged

  • Defective

  • Wrong item sent

• To be eligible for a return/replacement:

  • You must raise a request within 3 days of delivery.

  • The item must be unused, unstitched, and in its original packaging with all tags intact.

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How to Request a Return or Replacement

1. Email us at thekapdakart@gmail.com with:

   • Order ID

   • Clear photos/videos of the damaged/defective item

2. Our team will verify the issue and guide you through the next steps.

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Refunds

• Once your return is approved, your refund will be processed to the original payment method within 5–7 business days.

• For Cash on Delivery (COD) orders, you may be asked to provide bank details or UPI ID for the refund.

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Important Notes

• We do not accept returns for reasons like color variation or change of mind, as minor variations in fabric color may occur due to lighting or screen settings.

• Custom-stitched or altered products are not eligible for return or refund.

• Return shipping details will be provided upon approval of your request.

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Need Help?

For any issues, feel free to reach out: 

Email: thekapdakart@gmail.com
 Phone: +91-9310950143